1 hour ticket response
We are committed to giving a prompt and appropriate solution to each customer support ticket sent by a client. Our skillful help desk support staff members will review your problem and will think of the most efficient solution. We offer a 1–hour response time guarantee for all tickets. Actually, our average client support ticket response time has proven to be twenty minutes.
A Top–Notch Customer Care Service
Each member of our customer care team has many years of experience in the Linux web hosting world and most of them have worked for us for at least five years. They all are ready to reply to all your queries in the most professional way possible.
An Easy–to–Navigate Help Center
In the Web Control Panel you can find an easy–to–browse Help section where you can find quick hints on how to use our hosting services. You can find the answers to your inquiries in the F.A.Q. library, see more info in the web hosting account management articles or check out the how–to video tutorials.