A 99.9% Server Uptime
We’ve built our web hosting platform using stable hardware components and strongly modified software. Our sysadmins have installed a customized version of Security–Enhanced Linux on all our physical servers in order to guarantee utmost security and reliability. We have added a number of DDoS prevention appliances coupled with very powerful firewalls to make sure our internal network is invincible and safe.
All Linux web hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the guarantee remains unchanged.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on enterprise–grade hardware manufactured by Juniper. Besides, on each single router, we have put a firewall with a complex algorithm so as to filter out all shady requests.
In this way, in each of our data center facilities – in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
While we have done just about everything to curtail all possible risks with our cloud hosting packages and irrespective of the fact that our company offers topflight client support, sometimes the client is just not pleased with what we have to offer. Or he needs to migrate to a more robust web hosting service, such as a VPS server or a dedicated server.
That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not pleased, you will receive a reimbursement.
24/7 Technical Support
If you operate a hosting firm, your tech support engineers are of crucial importance. That is the reason why we’ve cautiously picked a highly experienced group of support engineers, each with lots of years of experience behind his back. With their help, we offer 24x7 support with all our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All tech support tickets are answered in under 60 minutes and our average ticket response time is below twenty minutes!